Policies
Privacy
**Effective Date:** January 1, 2026
**Last Updated:** January 1, 2026
Pretty Girl Brands ("Pretty Girl Brands," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from **prettygirlbrands.com** (the "Site").
Information We Collect
Personal Information
When you visit the Site or make a purchase, we may collect the following information:
* Name
* Billing and shipping address
* Email address
* Phone number
* Payment information (processed securely by third-party payment providers)
* Order history
Automatically Collected Information
We may automatically collect certain information about your device, including:
* IP address
* Browser type
* Time zone
* Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
* Process and fulfill orders
* Communicate with you about your order or inquiries
* Send marketing emails or promotional messages (you may opt out at any time)
* Improve and optimize our website
* Prevent fraud and enhance security
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:
* Payment processors
* Shipping carriers
* Email marketing platforms
* Website hosting and analytics providers
These third parties are required to protect your information and use it only for authorized purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
* Remember your preferences
* Analyze site traffic
* Improve user experience
You may choose to disable cookies through your browser settings; however, some features of the Site may not function properly.
Email Communications
By providing your email address, you consent to receive transactional and promotional emails from Pretty Girl Brands. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
* Access the personal information we hold about you
* Request correction or deletion of your information
* Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children’s Privacy
Pretty Girl Brands does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
**Email:** aanderson@prettygirlbrands.com
**Website:** prettygirlbrands.com
Shipping
**Effective Date:** January 1, 2026
**Last Updated:** January 1, 2026
Thank you for shopping with **Pretty Girl Brands**. Please review our shipping policy below to understand how and when your order will be processed and delivered.
Order Processing Time
All **Pretty Girl Swag** items (shirts, tumblers, and accessories) are **made to order**.
* Processing time for made-to-order items: **3–7 business days**
* Processing time for **Pretty Girl Luxe** items: **1–3 business days** (ready-to-ship)
Processing times do not include shipping transit time.
Orders are processed Monday through Friday, excluding holidays.
Shipping Methods & Delivery Times
Shipping times vary based on your location and the shipping method selected at checkout.
Estimated delivery times (after processing):
* Standard Shipping: **3–7 business days**
* Expedited Shipping (if available): **2–3 business days**
Please note that delivery times are estimates and not guaranteed.
Shipping Rates
Shipping rates are calculated at checkout based on:
* Order weight and size
* Shipping destination
* Selected shipping method
Any applicable shipping promotions will be reflected at checkout.
Shipping Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear.
Shipping Address Accuracy
Customers are responsible for providing an accurate shipping address.
Pretty Girl Brands is not responsible for:
* Orders shipped to incorrect or incomplete addresses
* Delays caused by carrier errors
If an order is returned due to an incorrect address, the customer will be responsible for reshipping costs.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us within **7 days of delivery** at:
**Email:** aanderson@prettygirlbrands.com
We will work with the carrier to assist with a resolution; however, Pretty Girl Brands is not responsible for carrier delays once the package has shipped.
International Shipping
At this time, Pretty Girl Brands ships **within the United States only**.
International shipping options may be offered in the future.
Multiple Items & Split Shipments
If your order includes both made-to-order items and ready-to-ship Luxe items, your order may ship in multiple packages at no additional cost.
Policy Updates
Pretty Girl Brands reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Shipping Policy, please contact us at:
**Email:** aanderson@prettygirlbrands.com
**Website:** prettygirlbrands.com
Returns
**Effective Date:** January 1, 2026
**Last Updated:** January 1, 2026
Thank you for shopping with **Pretty Girl Brands**. Please review our Refund & Return Policy carefully before making a purchase.
Due to the nature of our products, refund and return eligibility differs between **Pretty Girl Swag** and **Pretty Girl Luxe** items.
Pretty Girl Swag (Made-to-Order Items)
All **Pretty Girl Swag** items, including shirts, tumblers, and accessories, are **made to order**.
Returns & Refunds
**All sales are final** for made-to-order items.
* We do not accept returns, refunds, or exchanges due to sizing, color preference, or change of mind.
### Damaged or Defective Items
If your item arrives damaged or defective:
* Please contact us within **7 days of delivery**
* Include your order number and clear photos of the issue
If approved, we will offer:
* A replacement item **or**
* A store credit (at our discretion)
Pretty Girl Luxe (Luxury & Resale Items)
All **Pretty Girl Luxe** items are carefully inspected and authenticated (when applicable) prior to shipment.
Returns & Refunds
**All Pretty Girl Luxe sales are final**
* No returns, refunds, or exchanges are accepted
This policy is in place due to the nature of luxury resale and authentication standards.
Order Cancellations
Orders may be canceled **within 12 hours of purchase** *only if production has not yet begun*.
Once an order enters production or ships, it cannot be canceled.
Incorrect or Missing Items
If you receive an incorrect item or if an item is missing from your order, please contact us within **7 days of delivery** so we can resolve the issue promptly.
Shipping Issues
Pretty Girl Brands is not responsible for:
* Delays caused by shipping carriers
* Lost packages marked as delivered
* Packages sent to incorrect addresses provided by the customer
Please refer to our **Shipping Policy** for additional details.
Store Credit
Any store credits issued:
* Are non-refundable
* Have no cash value
* Must be used within **12 months** of issuance
Policy Updates
Pretty Girl Brands reserves the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this policy, please contact us at:
**Email:** aanderson@prettygirlbrands.com
**Website:** prettygirlbrands.com
Authentication
# Luxe Authentication Disclaimer
**Effective Date:** January 1, 2026
**Last Updated:** January 1, 2026
At **Pretty Girl Luxe**, we take authenticity seriously. We are committed to offering luxury goods that are genuine, high-quality, and carefully vetted.
Please review the following information regarding authentication and resale practices.
Authentication Process
All **Pretty Girl Luxe** items are:
* Carefully inspected prior to sale
* Sourced from trusted suppliers, resellers, boutiques, or individuals
* Evaluated using industry-standard authentication methods
When applicable, items may be:
* Authenticated by third-party authentication services
* Verified through supplier documentation
* Assessed using brand-specific markers, serial numbers, materials, and craftsmanship
However, **Pretty Girl Luxe is not affiliated with or endorsed by any luxury brand** sold on our platform.
No Brand Affiliation
Pretty Girl Luxe is an independent reseller of luxury goods. All trademarks, brand names, and logos are the property of their respective owners and are used strictly for identification and descriptive purposes.
Authentication Limitations
Luxury authentication is based on expert analysis and available information at the time of review. While we take reasonable steps to ensure authenticity:
* Authentication is not an exact science
* Standards may vary by brand and service
* Opinions may differ between authenticators
Because of this, **Pretty Girl Luxe cannot guarantee absolute authenticity beyond our stated inspection and sourcing process**.
Buyer Responsibility
By purchasing from Pretty Girl Luxe, you acknowledge and agree that:
* Items are sold as pre-owned or resale (unless otherwise stated)
* All sales are final
* You have reviewed all product descriptions and images carefully
We encourage customers to contact us with any questions **prior to purchase**.
Disputes
If a customer believes an item is not authentic, they must:
* Notify Pretty Girl Luxe within **7 days of delivery**
* Provide written documentation from a **reputable third-party authentication service** supporting the claim
Pretty Girl Luxe reserves the right to review all claims and make the final determination.
Policy Updates
Pretty Girl Luxe reserves the right to update this Authentication Disclaimer at any time. Changes will be posted on this page with an updated effective date.
Condition Standards
# Condition Standards
**Effective Date:** January 1, 2026
**Last Updated:** January 1, 2026
At **Pretty Girl Luxe**, transparency is important to us. All luxury items are carefully reviewed and assigned a condition rating to help you shop with confidence.
Because many of our items are pre-owned or resale, natural signs of wear may be present. Please read the condition descriptions below carefully before purchasing.
Condition Categories
✨ New / Like New
* Unused or gently handled
* No visible signs of wear
* May include original tags, packaging, or dust bag (when applicable)
🌸 Excellent
* Light signs of wear from minimal use
* No major flaws
* Hardware, stitching, and structure remain in excellent condition
💕 Very Good
* Noticeable but minor signs of wear
* May include light scuffing, creasing, or surface marks
* Fully functional and well-maintained
🤍 Good
* Visible signs of wear consistent with regular use
* May include scratches, discoloration, interior wear, or corner wear
* Item remains functional and authentic
Disclosure of Flaws
* Any **notable wear or imperfections** will be disclosed in the product description and/or photos
* We encourage customers to review all images carefully and reach out with questions prior to purchase
Important Notes
* Condition assessments are subjective and based on our professional review
* Variations in color or appearance may occur due to lighting or screen settings
* All measurements and descriptions are provided to the best of our ability
Final Sale Acknowledgment
By purchasing from Pretty Girl Luxe, you acknowledge that:
* You have reviewed the condition description and photos
* You understand the item may show signs of prior ownership
* All sales are final in accordance with our Refund & Return Policy
Terms of Service
**Effective Date:** January 1, 2026
**Last Updated:** January 1, 2026
Welcome to **Pretty Girl Brands** ("we," "us," or "our"). By accessing or using our website, **prettygirlbrands.com** (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully.
Acceptance of Terms
By using this Site, you confirm that:
* You are at least 18 years old or have legal capacity to enter into binding contracts
* You agree to these Terms and any other applicable policies
* You understand all transactions are governed by these Terms
If you do not agree, please do not use the Site.
Account & Security
* You may need to create an account to purchase products
* Keep your account login and password secure
* Notify us immediately of any unauthorized use
* You are responsible for all activity under your account
Product Information
* We make every effort to provide accurate product descriptions, images, and pricing
* Items are subject to availability
* Pre-owned or resale items may show signs of wear; please review our **Condition Standards** and **Authentication Disclaimer**
Orders & Payment
* Orders are not confirmed until payment is authorized and processed
* All prices are listed in USD
* We reserve the right to refuse or cancel any order
* Taxes, duties, and shipping fees are your responsibility
Shipping & Delivery
* Please review our **Shipping Policy** for details on processing, delivery, and responsibilities
* Estimated delivery times are not guaranteed
* Pretty Girl Brands is not responsible for carrier delays or lost packages
Refunds & Returns
* Refunds and returns are governed by our **Refund & Return Policy**
* All sales of made-to-order items are final
* Luxury resale items are final sale
Intellectual Property
* All content, images, text, and branding on the Site are owned by Pretty Girl Brands or its licensors
* You may not reproduce, distribute, or use any content without prior written permission
User Conduct
By using the Site, you agree not to:
* Violate any laws or regulations
* Infringe upon intellectual property rights
* Interfere with Site operations or security
* Post harmful, fraudulent, or offensive content
Third-Party Links
* The Site may contain links to third-party websites
* We are not responsible for content, privacy practices, or accuracy of these websites
Disclaimers & Limitation of Liability
* Products are provided "as-is" and "as-available"
* Pretty Girl Brands makes no warranties regarding merchantability or fitness for a particular purpose
* We are not liable for indirect, incidental, or consequential damages
Governing Law
* These Terms are governed by the laws of the United States and the State of Texas
* Any disputes will be resolved in the courts of Leon County, Texas, unless otherwise agreed
Changes to Terms
* We may update these Terms at any time
* Updates will be posted on this page with a revised effective date
* Continued use of the Site constitutes acceptance of updated Terms